Frequently Asked Questions (FAQs)
Welcome to the WoowBaby FAQs. Below, you’ll find answers to some of the most common questions about our services, policies, and processes. If you don’t find your question here, feel free to contact us for assistance.
1. How do I place an order?
Simply browse our website, select your items, and proceed to checkout. It’s quick and easy!
2. Do you offer free shipping?
Yes, orders over 5000 INR within India qualify for free shipping. Enjoy hassle-free delivery at no additional cost.
3. What payment methods do you accept?
We accept a variety of payment methods, including:
- Credit/Debit Cards
- Net Banking
- Mobile Wallets
4. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. Use this to monitor your delivery status online.
5. What is your return policy?
You can return unused items within 10 days of delivery. Please refer to our Returns and Refund Policy for details.
6. How do I request a refund?
Refunds are processed once we receive and inspect your returned items. Refunds will be issued to your original payment method within 10 business days.
7. Do you offer exchanges?
Yes, we offer exchanges for items of equal value. Follow our return process, and then place a new order for your preferred item.
8. Can I cancel my order?
Yes, you can cancel your order within 3 days of placement, provided it hasn’t been shipped yet.
9. How do I contact customer support?
You can reach us for any assistance:
- Email: woowbaby@gmail.com
- Phone: +91-89770 23305
If you need further assistance, feel free to contact us anytime. We’re here to help!