We want you to love your Woow Baby purchase. If you’re not satisfied, here’s what you need to know:

• Eligibility: Items must be unused and in their original packaging.
• Initiating a Return: Contact us within 10 days of delivery to start the return process.
• Return Shipping: You’re responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
• Refunds: Once we receive and inspect your return, we’ll issue a refund to your original payment method.
• Damaged or Defective Items: Contact us immediately for assistance with damaged or defective items.

Questions? Reach out to our customer support team for help.