Frequently Asked Questions (FAQs)

1. How do I place an order?

•  Simply browse our website, select your items, and proceed to checkout.

2. Do you offer free shipping?

• Yes, orders over 5000 INR within India qualify for free shipping.

3. What payment methods do you accept?

•  We accept credit/debit cards, net banking, and mobile wallets.

4. How can I track my order?

•  Once shipped, you’ll receive a tracking number via email or SMS.

5. What is your return policy?

• Unused items can be returned within 10 days of delivery.

6. How do I request a refund?

•  Refunds are processed upon receipt and inspection of returned items.

7. Do you offer exchanges?

•  Yes, for items of equal value. Follow our return process and place a new order.

8. Can I cancel my order?

•  Yes, within 3 days of placement if not yet shipped.

9. How do I contact customer support?

•  Reach us at woowbaby@gmail.com or +91-89770 23305 for assistance.

For further assistance, contact us anytime.